To plan or not to plan?

Crises are incidents that threaten the integrity or reputation of a company and its brand. They are usually brought on by events that cause negative media and/or stakeholder attention. While there is no way to fully prepare for crises, it is critical to have a crisis...

Musings from the Front Lines of Crisis Communications

Benjamin Franklin said is correctly: “It takes many good deeds to build a good reputation, and only one bad one to lose it.” If you have a big–or small business–things happen that are out of your control–or maybe they should have been in your...

Remedying A Crisis

When a crisis hits, there are a lot of varying approaches on the right way to respond.  As a firm that is proud of its expertise in crisis communications, dovetail solutions has successfully navigated these waters since its inception in 2005. Having worked on crises...

Making Affairs Public—Or Keeping Them Private

Public Affairs is my favorite aspect of the communications business. But what is it exactly? Public Affairs is a term of art that describes the practice of managing an organization’s relationship with stakeholders and outside interests. These can include elected...

What LOVE looks like at dts

Love comes in many forms and at dovetail solutions we feel a true sense of love for the work we do, day in and day out. In honor of Valentine’s Day, we wanted to spend a moment taking stock of why we feel fortunate to call ourselves dovetailers. In our own words –...