When a crisis occurs…

Andy Boian Blog

Training for any type of communications is always a good thing to do.  Regardless of the type, training in our field is ideal, as it does allow for lessons to be learned, mistakes to be corrected, and anecdotes to be learned. When a crisis occurs, the training is that much more relevant. The ability to have already been in a …

BE PREPARED: ON THE IMPORTANCE OF TRAINING TO SUCCESSFUL COMMUNICATION

Matt Moseley Blog

At dovetail solutions we not only do the work for our clients, but we also teach them how to do it themselves. Often times we help to build communications capacity for their own organization and we do this through trainings. dovetail solutions does multiple kinds of trainings for varied situations and needs. We can train our partners on how to be more …

Did you know dovetail solutions does trainings?

Emily Holleran Blog

A training of any kind presents a prime opportunity to expand knowledge but many employers in the current climate find development opportunities expensive. Those attending training sessions miss out on work time, which may delay the completion of projects. However despite these potential drawbacks, training and development provides both the individual and organization as a whole with benefits that make …

Are you talking to me? How an agency can help you manage the art of conversation

Hannah Morris Blog

Not having a communications strategy for your individual, organizational or service brand is like playing Russian Roulette. There’s a good chance nothing will go wrong when you speak to your stakeholders, but there’s also a good chance that if it does, consequences will be catastrophic. Almost every day in the media, we see examples of how one bad Tweet (Quantas …

To plan or not to plan?

Emily Holleran Blog

Crises are incidents that threaten the integrity or reputation of a company and its brand. They are usually brought on by events that cause negative media and/or stakeholder attention. While there is no way to fully prepare for crises, it is critical to have a crisis plan in place in which the leaders of a company or its spokesperson are …

Musings from the Front Lines of Crisis Communications

Matt Moseley Blog

Benjamin Franklin said is correctly: “It takes many good deeds to build a good reputation, and only one bad one to lose it.” If you have a big–or small business–things happen that are out of your control–or maybe they should have been in your control. Crisis happens. We always advise being proactive, but sometimes the situations require us to react. …

Remedying A Crisis

Lea Gralewski Blog

When a crisis hits, there are a lot of varying approaches on the right way to respond.  As a firm that is proud of its expertise in crisis communications, dovetail solutions has successfully navigated these waters since its inception in 2005. Having worked on crises across an array of industries, one of our successes involved a Colorado school district IT …

The Art of Political Affairs

Shane Ferraro Blog

It should come as no surprise that public and political affairs are among the various services dovetail solutions offers, given the extensive political backgrounds of Founder & CEO Andy Boian and Partner & Chief Strategy Officer Matt Moseley. Our resident political experts work as FOX31 political analysts and are regularly featured in the press for their political insights and expertise. …

“What’s your job again?” Understanding public relations, public affairs, and purposeful communication

Hannah Morris Blog

When I tell people I work in public relations/public affairs, they usually assume my job involves one of three things: Yelling, “It’s handled!” into a burner phone while powerwalking through an urban landscape like Olivia Pope in Scandal. Air-kissing celebrities at star-studded affairs like Samantha Jones in Sex in the City. Drowning in impossible requests between coffee runs for “A …

Making Affairs Public—Or Keeping Them Private

Matt Moseley Blog

Public Affairs is my favorite aspect of the communications business. But what is it exactly? Public Affairs is a term of art that describes the practice of managing an organization’s relationship with stakeholders and outside interests. These can include elected officials, regulatory, policy makers, customers, local community leaders, trade associations, business groups, non-profits, unions and the media. As a practitioner, we …