To plan or not to plan?

Crises are incidents that threaten the integrity or reputation of a company and its brand. They are usually brought on by events that cause negative media and/or stakeholder attention. While there is no way to fully prepare for crises, it is critical to have a crisis...

Musings from the Front Lines of Crisis Communications

Benjamin Franklin said is correctly: “It takes many good deeds to build a good reputation, and only one bad one to lose it.” If you have a big–or small business–things happen that are out of your control–or maybe they should have been in your...

Remedying A Crisis

When a crisis hits, there are a lot of varying approaches on the right way to respond.  As a firm that is proud of its expertise in crisis communications, dovetail solutions has successfully navigated these waters since its inception in 2005. Having worked on crises...