When working with you, dovetail solutions uses a specific process to ensure you are getting the most out of your investment with us.

1. Discovery:

   First and foremost, we want to get to know your organization, become familiar with your strengths and weaknesses, understand where you have been and where you are going, and gather all the information we need to identify the solution that will meet your organization's goals and objectives.

   Our discovery usually consists of a one-half day workshop with key stakeholders in your organization. We take you through several exercises meant to extract the most relevant information in the context of your organizational goals. It's often as much of a learning experience for you as it is for us.

2. Plan:

   A strong plan is the cornerstone of any endeavor. Discovery gives us the building blocks to develop the appropriate plan to meet your business challenge-whether it is a full-scale marketing plan, or a project plan. dovetail solutions takes what we have learned and turns it into a working document that becomes the "road map" for the remainder of our relationship together. We study your competition, develop the necessary strategy and set measurable objectives. The plan serves as your guide for taking your organization from where it is today to where it needs to be in the future.

3. Train:

   Given the elements of your plan, dovetail solutions makes sure all key stakeholders in your organization understand the plan, as well as their roles in implementing and executing it. This can be as simple as how to answer the phone and as involved as how to manage the media. It ensures we are all on the same page as we embark together upon your road to success.

4. Implement:

   Next, we implement the plan. We will begin to execute on the agreed upon strategies and tactics, maintaining steady communication with and within your organization. Implementation includes weekly status calls and status reports, on-site meetings as necessary, and detailed records of all tactics and activities.

5. Analyze:

   Finally, we analyze the results together. Have we executed the strategy? Have the intended results been achieved? Did we meet the objectives we set out to meet? We answer these questions and make necessary adjustments as we continue the process.